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    Human Care strives for excellent customer satisfaction
    in supporting our customers and products.

Care and Quality

A user of a product from Human Care is a person who feels confident with the product’s quality and reliability.  The reason behind this is our profound commitment to designing, developing and manufacturing only the highest quality products to not only meet all relevant industry standards but to also exceed our own.  Every single product is given extensive attention – from the initial design to the final delivery.  This quality assurance is reflected in our exceptional warranties.  We believe in our products and we know you can too.  Every step of the way.

If you have any additional inquiries regarding our products and their warranty, please email us at  info.ca@humancaregroup.com.  We will be glad to help you and answer any questions you may have.




Caring for your Human Care Products

To ensure your products are functioning as intended, we suggest that an authorized agent inspects and services your products at a minimum annually.  Always refer to the product user manual for complete care instructions and for required inspections (user manuals can be found on our website with the product information).  If you are unsure how best to care for your product or have any issues with your product, please email us at  info.ca@humancaregroup.com.

Read more about product updates and recalls here.

Limited Lifetime Warranty

Our assurance to you is reflected in such great products as the neXus rollator which has a lifetime warranty on the frame.  Read all our complete warranty statements below for detailed information.

Warranty Statement-Rollators  

Warranty -Healthcare Beds

Warranty-Convertible Chairs

Warranty-Floor Lifts


Product Insurance Program

Peace of mind when your rollator has been stolen is now possible with our product insurance program.  Replacing your rollator is easy – just contact us and we will take care of the rest.  Read more

Product Registration

Register your product in our database: Register Here!

Meet the humans of human care.

I'm no different from you. I might be older, less agile. My legs are slow but my mind is quick. I have a career. Or maybe I've had one. Either way I'm not slowing down. I can keep up. But some things don't come easy anymore. Small things, and some big ones. Appearance matters, I'm still vain. I'm still happy. I know I need some help, even more than just a little. I don't mind as long as it works. But hey, it is what it is.